All sales items are final and non-refundable.
Items purchased on pre-order typically take 4-6 weeks to ship (includes production). Please read the description box under the item for estimated delivery time. If there is no estimated time in the box the order normally takes 5-7 days to ship.
Returns and Refunds
We do not accept returns or issue refunds under any circumstance. Refunds and cancelations are not permitted for any order after 24 hours of placing an order. This policy stands because as a small business, striving to maintain sustainable practices, we keep minimal product on hand and many of our items are made to order, for that reason, once an order is placed, work on the order commences and expenses are incurred by our business as part of the production process. By making this purchase, you adhere to our return policy.
We offer exchanges within 14 days based on receiving the item(s). Valid exchanges are offered based on sizing issue or product defect/damage not caused by the customer or shipping carrier. No exchange for items worn or washed. We are happy to issue store credit or exchange the product if the item is still in stock. To process your exchange, contact us via at firstname.lastname@example.org.
Circular Product Exchange
Together we can minimize waste by collaborating In our CPE program. Ship us back five or more original NOUNOU items and receive a $100 gift card toward future purchases. Offer applies to select items purchased within six months. Contact us via at email@example.com for more information.